Manage Alfy billing and invoices

Download your Alfy invoices, update your billing address or payment method in the Stripe portal, and learn how to cancel your Alfy subscription.

Slack

Microsoft TeamsUpdated Oct 5, 20261 min read

Alfy billing is handled through Stripe. Once your workspace has a subscription, Alfy admins open the Stripe customer portal from the Billing and invoices item in the web dashboard's account menu. Still on the trial? See Alfy's free plan and trial.

Download invoices or update billing details#

Open the web dashboard.
Click the ··· button next to your name at the top right, then Billing and invoices.

This opens your Stripe customer portal in a new tab. From there you can download invoices and update your billing address or payment method.

The Stripe customer portal, showing the payment method, billing information and invoice history

The menu item only shows for Alfy admins and BuddiesHR workspace admins once a subscription exists. If you see "No billing account found. Please contact support.", contact support.

Cancel your subscription#

To cancel your subscription, email us at hey@buddieshr.com. Please tell us why you're cancelling: it helps us improve the product a lot 🙏

Still stuck? Talk to a human.

Our team answers in the chat, and you’ll talk to a real person, not a bot.

Email support@buddieshr.com