Pulsy
Pulsy is the BuddiesHR survey and poll app for Slack. Run eNPS, pulse and engagement surveys and quick polls, then read the results on the web.
Pulsy, the BuddiesHR survey and poll app for Slack, runs eNPS, pulse and engagement surveys and quick polls for your team. Polls are created and answered in Slack. Surveys are built and analysed in the BuddiesHR web dashboard, and your team answers them in Slack or on the web. Follow the install guide and you can send your first survey in a few minutes.
What Pulsy does#
- Polls in Slack: type
/pulsy pollor/poll, then post a question in any channel. Polls can be anonymous, scheduled, recurring and closed automatically, with results in real time. - Surveys built on the web: a 3-step wizard in the web dashboard. Surveys are anonymous by default and go to everyone, to Slack channels or to selected people.
- Question bank: 58 ready-made questions in 13 themes (eNPS, engagement, well-being, management and more), plus your own questions in any survey.
- eNPS and trends: every scale question shows its NPS, average and median, and how they evolve from one survey to the next.
- Recurring surveys: send the same survey daily, weekly, monthly or quarterly and compare editions.
- Reminders: smart reminders nudge people who haven't answered yet, and you can send a reminder yourself at any time.
- Incomplete responses: include answers from people who started a survey but didn't submit it.
- Anonymous follow-up questions: ask a respondent for more context without learning who they are.
- Exports: download results as CSV or XLSX.
Pulsy works with Slack only. It isn't available for Microsoft Teams yet.
All Pulsy articles
Getting started
Install Pulsy in Slack and find your way around Slack and the web dashboard.
- Install Pulsy in SlackAdd Pulsy, the BuddiesHR survey and poll app, to your Slack workspace in about 30 seconds, and what to do if an App Manager must approve it.→
- Use Pulsy's web dashboard and Slack Home tabWhat you do in Slack and what you do in Pulsy's web dashboard, how to open the dashboard from Slack, and how admins switch to Admin mode.→
How-to guides
Answers to the questions people ask most, step by step.
- How to create a poll in SlackSlack has no built-in poll. Use emoji reactions for a quick vote, or Pulsy to post a real Slack poll with anonymous votes, scheduling and live results.→
- How to run a survey in SlackSlack has no survey feature. With Pulsy, you build the survey in a web dashboard and your team answers it in Slack, with reminders and live results.→
Admin: surveys & results
Admin work now happens in the BuddiesHR web dashboard: create, launch and analyse surveys, and manage admins and billing.
- Open Pulsy's admin dashboardPulsy's admin settings moved from the Slack Home tab to the BuddiesHR web dashboard. How to open it from Slack, switch to Admin mode and who can see it.→
- Find and filter your Pulsy surveysUse the Surveys list in Pulsy's web dashboard to find a survey by status, see its responses, open recurring editions, and duplicate or delete surveys.→
- Create a survey in PulsyBuild a Pulsy survey in the BuddiesHR web dashboard's 3-step wizard, from name, anonymity and audience to questions and launch, then send it in Slack.→
- Use Pulsy's question bank or write your own questionsPick from Pulsy's 58 ready-made survey questions in 13 themes, including eNPS, or write your own scale, multiple-choice and open-ended questions.→
- Launch a Pulsy survey in SlackSend a Pulsy survey to its audience in Slack now, write the invitation message, and choose whether to get a notification for each new response.→
- Run a recurring pulse survey with PulsySend the same Pulsy survey automatically every day, week, month or quarter in Slack, compare editions, edit future editions and end the series.→
- Send Pulsy survey remindersLet Pulsy remind people who haven't answered a survey with smart reminders in Slack, or send a reminder yourself in Slack or by email from the dashboard.→
- Edit, close or delete a Pulsy surveyWhat you can still change on a draft, live or closed Pulsy survey in the web dashboard, and how to close it early, duplicate it or delete it.→
- How anonymous are Pulsy surveys?What a Pulsy anonymous survey hides from admins in results, exports, notifications and follow-up questions, and what respondents see in Slack and on the web.→
- View Pulsy survey resultsOpen a Pulsy survey's Responses tab in the BuddiesHR web dashboard to read participation, eNPS and scores, and every answer and comment by question or person.→
- How Pulsy calculates eNPS, average and medianHow Pulsy calculates the eNPS, NPS, average and median of each scale question, from promoters and detractors, and how to follow each score over time.→
- Include incomplete responses in Pulsy resultsAdd answers from people who started a Pulsy survey but didn't submit it to your scores and results, and see how many incomplete responses a survey has.→
- Filter Pulsy survey results by departmentNarrow a Pulsy survey's results, scores and evolution chart to one department, using the departments you defined in Linky, the BuddiesHR org chart app.→
- Ask an anonymous follow-up question in PulsyAsk the author of a Pulsy survey answer for more context in Slack or by email, from the survey results, without ever learning who they are.→
- Export Pulsy survey results to CSV or ExcelDownload a Pulsy survey's results as a CSV or an Excel (XLSX) file from its Responses tab in the web dashboard, with or without comments.→
- Add or remove a Pulsy adminGive or remove Pulsy admin access in the BuddiesHR web dashboard, so the right people can create surveys, see results, manage polls and settings.→
- Manage Pulsy billing and invoicesSubscribe to Pulsy, download invoices, update billing details or your payment method in the Stripe portal, and cancel your Pulsy subscription.→
Personal settings
Answer surveys, reply to follow-up questions, and create and vote in polls.
- Find your Pulsy surveys and pollsWhere to find the Pulsy surveys you need to answer and the polls you created or voted in, in the Slack Home tab and in the web dashboard.→
- Answer a Pulsy survey in Slack or on the webAnswer a Pulsy survey from its Slack invitation or in the web dashboard, save your progress, submit before the deadline and review your response afterwards.→
- Reply to a Pulsy follow-up questionAnswer a survey admin's follow-up question about one of your Pulsy survey answers, in Slack, by email or on the web, anonymously if the survey is anonymous.→
- Create a poll in Slack with PulsyCreate a Pulsy poll in Slack with /pulsy poll, /poll, a shortcut or the Home tab, then set choices, anonymity, scheduling, recurrence and auto-close.→
- Vote in a Pulsy poll in SlackVote in a Pulsy poll right in the Slack channel, change or remove your vote, add your own choice and see who voted and how long the poll stays open.→
- Close, duplicate or delete a Pulsy pollClose, duplicate or delete a Pulsy poll in Slack, and edit or end a recurring poll, from the Poll details window. Who can do what, step by step.→
FAQ & troubleshooting
Answers to common questions about Pulsy, its messages, its free trial and its limits.
- Find Pulsy's Home tab in SlackOpen Pulsy's Home tab in Slack to answer surveys, create polls and see your polls. Admins also find their live surveys and the web dashboard link there.→
- Can Pulsy be added to private Slack channels?Yes. Invite Pulsy to a private Slack channel with /invite @Pulsy, then post polls there and pick the channel as a survey audience.→
- What messages does Pulsy send?Every Slack direct message and email Pulsy sends to survey respondents, poll creators and admins, with the button each one carries and when it arrives.→
- What happens when Pulsy's free trial ends?Pulsy is free under 10 active users. From 10 users a 30-day trial starts; after it, polls, survey launches and follow-ups stop until you subscribe.→
- Why wasn't my Pulsy poll posted in the channel?What to do when Pulsy can't post your poll in Slack, because of a private channel without Pulsy or a channel that was archived, deleted or restricted.→
- Does Pulsy work with Microsoft Teams?Pulsy surveys and polls work with Slack only for now, not Microsoft Teams. Here's what works today and how to hear when Pulsy comes to Teams.→