Messages Billy sends to admins and members
Every message Billy, the birthday bot, posts in channels or sends privately in Slack and Microsoft Teams, when it's sent, and how to stop the reminders.
Slack
Microsoft TeamsUpdated Oct 8, 20264 min readBesides the celebrations, Billy, the BuddiesHR birthday bot, sends a few messages in Slack and Microsoft Teams to set itself up, collect dates and warn admins about problems. Here they are, with when they're sent. In Slack they arrive in Billy's Messages tab. In Teams, in your 1:1 chat with Billy.
In the celebration channel#
| Message | When |
|---|---|
| Intro: "Hi everyone 👋 I'm so excited to join you today!…" (Slack) or "Woohoo 🥳 I'm so excited to join your team today!…" (Teams) | When a channel or team is added. In Slack, with an Add my birthdate 🎂 button if automatic collection is on. |
| The celebration | On the day, at the channel's time. See what Billy's celebration message looks like. |
| "Hey team - just a quick message to tell you that my 30d free trial has ended 😇…" | Once, when the free trial ends without a subscription |
To members#
| Message | When | Buttons |
|---|---|---|
| "In case you didn't see my message in #channel… Could you help me to do my job by telling me when is your birthdate?" | When automatic collection starts, if your dates are missing | Add my birthdate 🎂, Opt out 👋 |
| "Psst! @admin would like you to fill out your birthdate…" | When an admin clicks Notify N members (Slack) or uses AskDates (Teams) |
Fill out ✍️, Opt out 👋 |
| "Hi buddy 👋 This is just a friendly reminder to fill out your birthdate…" | 2, 5, 12 and 21 days after automatic collection starts, while your dates are missing | Fill out ✍️, Opt out 👋 |
| "Welcome to this Slack workspace, nice to meet you!…" or "You have just joined a channel (#x) where I celebrate its members' birthdays…" | When you join the workspace, if a Billy channel set to All workspace members collects dates automatically. When you join a Billy channel set to Channel members only that collects automatically, if your dates are missing |
Fill out ✍️ |
| "Hey buddy 👋 Nice to meet you! I'm Billy, your new CBO 🎂…" | The first time you open Billy's Home tab in Slack | Add my birthdate 🎂 if your birthday is missing |
| "🔔 Upcoming Celebrations Reminder 🔔" | Only if you set up reminders, at 9:00am |
In Teams, the same messages come with the dates card to fill out directly.
To stop the requests for your dates, enter them or opt out.
To admins#
| Message | When |
|---|---|
| "Thank you for installing Billy… The next step for you is to add me to a channel" | Right after installing in Slack, with a 🏡 Home button |
| "Welcome to Billy (The Birthday Bot)…" and the Settings card | Right after adding Billy to a team in Teams |
| "It seems that my setup is not finished…" then "Do you need help finishing up the setup?…" | Days 1 to 7 after installing, until setup is finished |
| "A friendly reminder that N people… haven't filled out their birthdate…" (Slack) or "I wanted to let you know that N people in your team… haven't filled out their birthdate…" (Teams) | 1, 3, 10 and 19 days after setup, while dates are missing |
| "You've been granted admin rights to manage my settings!" | When someone makes you a Billy admin in Slack |
| "[URGENT] - There was an error with Billy's subscription renewal payment…" | When a payment fails (also by email). See fix a failed payment. |
| "There was an error when I tried to post a celebration message in #x…" | Slack, when the channel is restricted or archived. See Billy can't post in a channel. |
| "⚠️ Action required: upgrade Billy" | Slack, on Mondays, if your workspace runs one of the oldest versions. See uninstall or reinstall Billy. |
Stop the missing-dates reminders#
In Slack, click 🔕 Opt out of reminders in the reminder message (shown from the second one), then confirm. Billy replies "Noted ✅ I won't send you these reminders anymore." In Teams, these reminders can't be turned off: they stop once every date is collected.
When you write to Billy#
In Slack, any message you send Billy gets an automatic reply pointing to hey@buddieshr.com and an 📖 Open documentation button. For help, contact support instead. In Teams, any text that isn't a command shows the Help card.