Manage Pulsy billing and invoices

Pulsy billing is managed in the BuddiesHR web dashboard. Once your workspace has a subscription, Pulsy admins and workspace admins open the Stripe customer portal from the ··· menu at the top right to get invoices and update billing details.

Subscribe#

During the free trial, or after it ends, admins see a banner with a button to subscribe:

• In the web dashboard: View upgrade options.
• In Pulsy's Home tab in Slack: 💳 Subscribe or View pricing.

For prices and the free plan, see Is BuddiesHR free?. For what happens when the trial ends, see what happens when Pulsy's free trial ends.

Download invoices or update billing details#

Step 1: Open the ··· menu#

In the web dashboard, click the ··· button next to your name at the top right, then Billing and invoices. The option shows for admins once a subscription exists.

Step 2: Use the Stripe customer portal#

The Stripe customer portal opens. Download invoices, or update your billing address or payment method there.

If you see "No billing account found. Please contact support.", contact us.

Cancel your subscription#

To cancel your subscription, email us at hey@buddieshr.com. Please tell us why you're cancelling: it helps us improve the product a lot 🙏

See also uninstall an app or cancel your subscription.