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What messages does Pulsy send?

Every Slack direct message and email Pulsy sends to survey respondents, poll creators and admins, with the button each one carries and when it arrives.

SlackUpdated Oct 8, 20262 min read

Pulsy, the BuddiesHR survey and poll app, sends direct messages in Slack, and emails to people it can only reach by email. Here's each message and when it arrives.

For everyone#

Message When
Welcome ("Welcome to Pulsy 👋") The first time you open Pulsy's Home tab.
Survey invitation, with ☑️ Submit response When a survey you're in is launched, if the admin chose to notify people. It may start with "From" and the admin's name, followed by their message. Email version: "New survey" with Take the survey ↗️.
Survey reminder ("🔔 Reminder") While a survey is open and you haven't submitted. See send survey reminders. Email version: "Reminder: ... is waiting for your response".
Submission confirmation, with 👀 View response Right after you submit a survey.
Follow-up question, with Reply in Slack When an admin asks about one of your answers. See reply to a follow-up question.
Poll not posted, with 📊 View my polls When Pulsy can't post a poll you created in its channel (admins get it if Pulsy can't reach you). See my poll was not posted.

The invitation message updates as you answer, showing how many questions you've answered so far.

A survey invitation from Pulsy in Slack, with the Submit response button highlighted

For admins#

Message When
Setup done ("Pulsy is up and running for your team.") When your workspace's first survey or poll goes out.
New response, with View in dashboard ↗ Each time someone submits, if you opted in when launching the survey. No name for anonymous surveys. Email version: "New response to ...".
Follow-up reply, with Open the results ↗️ by email Each time a respondent replies to your follow-up question, with their original answer quoted. No name for anonymous surveys.
Trial ending, with 💳 Subscribe now 7 days, 3 days and 1 day before the free trial ends, plus an email 2 days before. See what happens when the trial ends.

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