Set up Clappy in Slack in one minute

Right after you install Clappy, the BuddiesHR kudos app for Slack, you land on the Set up Clappy page of the BuddiesHR web dashboard. It has three steps (Channel & claps, Company values and Extras), takes about a minute, and nothing is saved until you click Launch Clappy. You can change every setting later from the Settings tab of the dashboard.

Step 1: Choose your channel and claps per week#

Under #️⃣ Choose which channel to use, pick the channel where Clappy posts public recognitions. #general is preselected and a channel is required. Clappy only works with public channels: public recognitions are meant for everyone to see.

Under 👏 How many claps per week per person?, enter how many claps each person can give out every week. The default is 5. Unused claps don't stack up.

Click Next.

Step 2: Add your company values#

Under ⭐️ What are your company values?, click one of the Popular values (such as Teamwork 🤝 or Ownership 💪) to add it, or type your own in Or type your own value and click Add a value (or press Enter). Drag values by their handle to set the order people see them in, and remove one with its ×. People can then attach these values to their kudos, and they power the value charts on the insights dashboard.

Click Next once you've added at least one value, or Skip if you'd rather add values later from the company values settings.

Step 3: Turn on Appreciation Day and the leaderboard#

Both switches are Active by default:

• Appreciation Day (recommended): a special day to send kudos. It's set to every Friday, with a kickoff message in your channel. See set up Appreciation Day to change the day, frequency and messages.
• Leaderboard: when active, everyone can see the leaderboard. Admins always can. See the leaderboard settings.

Step 4: Check the summary and launch Clappy#

Above the button, a summary sums up what Clappy will start: your channel, claps and Appreciation Day.

Want to fine-tune more now? Click Advanced options under the summary to set the channels where public kudos are posted, the company timezone, how many claps each person gets per period, whether people can join a kudos, the leaderboard and the Appreciation Day schedule. Your changes are saved when you launch Clappy. You can also change all of this later from the Settings tab.

📣 Send a welcome message to everyone is checked by default.

Click Launch Clappy.

Clappy saves your settings and shows "Congrats! Clappy is set up", with what happens next and other BuddiesHR apps you can add. If Clappy is your first BuddiesHR app, it first asks how you found us. Click Go to Clappy to open Clappy's admin home.

Next steps#

• Add a reward to give your recognition program a real boost.
• Give your first clap.

Troubleshooting#

The channel list is empty#

If Clappy can't list your channels, for example in a workspace with a very large number of channels, you can still click through the steps and launch Clappy. Then pick your channel from the Settings tab of the admin settings.

Clappy can't post in the channel#

If the channel only lets certain people post, Launch Clappy shows "only lets certain people post, so Clappy can't send there". Allow Clappy to post in the channel, or click Back until you're on step 1, pick another channel and finish again. See Clappy can't post in my channel.