BuddiesHR
COMPANY VALUE

Customer centric

Used by 41% of top companies

What is this value about?

The 'Customer Centric' value emphasizes a deep-rooted focus on customer needs, experiences, and success. Companies valuing customer centricity prioritize understanding and fulfilling customer requirements, often going beyond traditional service expectations. They see their products and services through the customer’s eyes, aiming to deliver solutions that not only meet but exceed customer expectations. This principle is rooted in the belief that customer satisfaction is paramount to business success and involves a commitment to continually adapt to changing customer needs.


How do you use this company value in everyday operations?

In day-to-day operations, a customer-centric approach manifests in several ways. Decision-making processes prioritize customer impact, often involving asking what would benefit the customer most. Teams are encouraged to engage directly with customers to gather feedback and insights. Product development is heavily influenced by customer usage and feedback, and customer service teams are empowered to go above and beyond to ensure customer satisfaction. Employees at all levels are expected to advocate for the customer, ensuring that their needs are at the forefront of every business activity.

Top companies using Customer centric as a company value

Coinbase logo
Coinbase
Buy, sell, and manage cryptocurrencies.
Dropbox logo
Dropbox
Backup and share files in the cloud.
GitLab logo
GitLab
A complete DevOps platform delivered as a single application.
PagerDuty logo
PagerDuty
Real-time visibility into critical apps and services all in one place.
Weave logo
Weave
Customer communication and payments platform.
Stripe logo
Stripe
Economic infrastructure for the internet.

Customer centric has 63 different terminology

Companies don’t always use the same terminology or definition for the same idea. Here is a listing of alternative found:

Customer obsession

Be customer obsessed

Customer focus

Start with the customer

Champion the customer

The customer is everything

User First

Customers First

Delight customers

Customer first

They Win, We Win

Used by

Results for Customers

Used by

Users first

Used by

Serve our community

Used by

Inspire customer love

Used by

Embody a service mindset.

Used by

Empower Your Client

Used by

Earn Customer Love

Used by

Scientist First

Used by

Obsess over customer experience

Used by

We are customer focused

Developer Obsession

Used by

Help our customers build their own best companies

Think Like a Scientist; Act Like an Engineer

Used by

Be Front-line Obsessed

Used by

Put our customers first

Used by

Customers = fans

Used by

Go Upstream

Used by

Obsess over users

Customer-centricity

Used by

Drive client joy

Used by

We Empower Users

Used by

Endless tenacity for customers

Used by

Patient-Centered

Be customer-first

Used by

Start with the User

Used by

Customer-first

Used by

We start with our customers

Used by

Make something human want

Put customers first

Used by

Prioritize the Customer.

Used by

Prioritize our users.

Win User’s Hearts

Used by

Build Something People Love

Talk to users.

Used by

Customer Centricity

Put the customer first.

Used by

Think like a customer

Used by

Client Success

Used by

Customer Empathy

Used by

Earn customer trust

Used by

Magical customer experiences

Used by

Outserve Our Merchant

Used by

Think through the customer lens.

Used by

Make things people love

Used by

Give a shit about the customer.

Used by

Obsess over Customers

Used by

Care Deeply About Our Customers

Used by

Build for Developers

Used by

Care about each patient

Obsess over the customer

Used by

Understand the customer

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User is the King

Used by